Prompt with Confidence
Learn a simple framework for creating clearer, more effective prompts and getting better results from Copilot.
Recognise AI Mistakes
Understand AI hallucinations, learn how to spot unreliable answers, and improve the quality of Copilot's responses.
Put Copilot into Action
Explore practical use cases including problem-solving, content creation, summarisation, editing, translation and information extraction.
About the course
Copilot in Action: Part 1 is a practical introduction to using Microsoft Copilot effectively in everyday work. You’ll learn how Copilot works, how to write better prompts, how to recognise and reduce AI mistakes, and how to personalise Copilot to get more relevant results. Through practical demonstrations and real-world use cases, you’ll build the confidence to move beyond simply asking questions and start using Copilot as a valuable everyday tool.
Meet Your Instructor Isabella
Isabella is a consultant and course creator at Lighthouse Analytix, bringing practical business experience into every lesson. In Copilot in Action, the focus is on making AI practical and approachable, helping you understand not just what Copilot can do, but how to use it effectively in everyday work.
Curriculum
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1.1 Meet Your Instructor
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1.2 Why This Course Is for You
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1.3 What You'll Learn
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1.4 Checking Your Copilot License
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1.5 Understanding Copilot License
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2.1 Introduction to Copilot
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2.2 How to Access Copilot
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2.3 The Brain Behind Copilot
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2.4 What Can Copilot Do
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2.5 Key Takeaways
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3.1 Copilot's Hidden Features
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3.2 Create Apps with Copilot
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3.3 Explore Office Agent
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3.4 Discover with Copilot
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3.5 Shop with Copilot
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3.6 Learn with Copilot
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3.7 Key Takeaways
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4.1 Introduction to the Art of Prompting
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4.2 Why Most Prompts Fall Short
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4.3 The Four Pillars of a Good Prompt
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4.4 Examples of Effective Prompts
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4.5 Putting It into Practice: Demo
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4.6 Your Turn: Practice
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4.7 Prompt Practice Template
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4.8 Key Takeaways
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5.1 AI is not always right
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5.2 When AI Gets It Wrong
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5.3 Understanding AI Hallucinations
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5.4 How Reasoning Can Improve Accuracy
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5.5 How to Reduce AI Hallucinations
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5.6 Prompting for More Reliable Answers
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5.7 How to Spot AI Mistakes
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6.1 How to get better result
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6.2 Three Ways to Personalise Copilot
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6.3 Use Custom Instructions
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6.4 Use Saved Memory
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6.5 Use Web Search
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6.6 Key Takeaways
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7.1 Quiz Introduction
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7.2 Knowledge Check
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8.1 What You've Learned
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8.2 Always Sense-Check AI
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8.3 What's Next: Copilot in Action Part 2
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Bonus 1: Introduction to the Seven Use Cases
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Bonus 2: Problem-Solving
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Bonus 3: Content Creation
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Bonus 4: Summarization
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Bonus 5: Classification
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Bonus 6: Editing
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Bonus 7: Translation: Everyday Language
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Bonus 8: Translation: Simplifying Jargon
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Bonus 9: Information Extraction
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Bonus 10: Putting It All Together
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Ready to Put Copilot into Action?
Build the skills to use Microsoft Copilot more confidently, effectively and responsibly in everyday work.
$199.00