Privacy Policy

Effective date: 4 November 2026

Lighthouse Analytix Pty Ltd (“Lighthouse Analytix”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our websites, purchase or participate in our training courses, communicate with us, or otherwise use our services.

1. Information we collect

We may collect information including:

  • your name and email address;
  • billing and contact information;
  • country or location information;
  • account and enrolment information;
  • courses purchased and completed;
  • course progress, assessment and certification information;
  • communications and support enquiries;
  • marketing preferences;
  • transaction and payment-related information; and
  • technical information such as device, browser, IP address and website usage information.

Payment card details are processed by our payment service providers and are not generally stored directly by Lighthouse Analytix.

2. How we collect information

We may collect information when you:

  • create an account;
  • purchase or enrol in a course;
  • complete course activities;
  • contact Lighthouse Analytix;
  • subscribe to communications;
  • interact with our websites or online services; or
  • otherwise provide information to us.

We may also receive information from service providers that help us operate our business.

3. How we use information

We may use personal information to:

  • create and manage your account;
  • process course enrolments and payments;
  • provide access to courses and learning materials;
  • monitor course progress and issue certificates;
  • provide customer support;
  • communicate important information about purchases or courses;
  • improve our courses, websites and services;
  • maintain security and prevent misuse or fraud;
  • comply with legal, tax and regulatory obligations; and
  • send marketing communications where you have provided consent or where otherwise permitted by law.

You can unsubscribe from marketing communications at any time.

4. Service providers

Lighthouse Analytix uses third-party technology and service providers to operate its online services.

This may include Thinkific for course hosting, student accounts, enrolments and related services; payment providers for processing transactions; Microsoft 365 for business communications and productivity; website hosting and infrastructure providers; and analytics or other technology providers.

These service providers may process personal information on our behalf in accordance with their own privacy and security practices.

5. Overseas processing

Some service providers may store or process information outside Australia.

Where applicable, Lighthouse Analytix takes reasonable steps appropriate to its obligations to protect personal information when using overseas service providers.

The Australian Privacy Principles include requirements relating to cross-border disclosure of personal information for organisations covered by those principles. [oaic.gov.au], [oaic.gov.au]

6. Cookies and analytics

Our websites and technology providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve services and maintain security.

Your browser may allow you to control or block cookies. Disabling certain cookies may affect website functionality.

7. Security

We take reasonable administrative, technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no internet-based service or electronic storage system can guarantee absolute security.

8. Access and correction

You may contact Lighthouse Analytix to request access to or correction of personal information we hold about you.

Depending on your location and applicable law, you may have additional rights concerning your personal information.

9. Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal and tax obligations, resolve disputes and protect our legitimate business interests.

10. International customers

Lighthouse Analytix is based in Australia and provides services to customers who may be located in Australia or overseas.

Depending on your location, local privacy laws may provide additional rights or requirements. Where applicable, we will handle requests in accordance with relevant legal obligations.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices or legal obligations.

The current version will be published on our website.

12. Contact us

For questions, privacy requests or concerns, please contact:

Lighthouse Analytix Pty Ltd
Sydney, New South Wales, Australia
Email: [email protected]